Mining conversational text for procedures with applications in contact centers
نویسندگان
چکیده
منابع مشابه
Text Mining : Approaches and Applications
The field of text mining seeks to extract useful information from unstructured textual data through the identification and exploration of interesting patterns. The techniques employed usually do not involve deep linguistic analysis or parsing, but rely on simple “bag-of-words” text representations based on vector space. Several approaches to the identification of patterns are discussed, includi...
متن کاملDesigning a System for Trend Analysis of Users in Website Surfing in Iran Using Data Mining and Text Mining Algorithms
Background and Aim: As of the entrance of web surfing to the lifestyle of a vast majority of people in the society and the need for a more accurate social and cultural policy making in the field, authors intended to analyze the behavior of the society users in viewing different websites so as to help politicians and practitioners. Methods: Design science research method is used in this research...
متن کاملA Decoupled Architecture for Scalability in Text Mining Applications
Sophisticated Text Mining features such as visualization, summarization, and clustering are becoming increasingly common in software applications. In Text Mining, documents are processed using techniques from different areas which can be very expensive in computation cost. This poses a scalability challenge for real-life applications in which users behavior can not be entirely predicted. This p...
متن کاملA System for Mining Opinion from Text for Business Applications
The past years have marked the birth and development of the Social Web, where people freely express and search for opinions on all possible topics. This phenomenon has been proven to have a great impact on many business sectors globally. Given the proven importance of the subjective data on the Web, but bearing in mind the difficulties inherent to their textual peculiarities and large volume, e...
متن کاملBiomedical Text Mining and Its Applications
This tutorial is intended for biologists and computational biologists interested in adding text mining tools to their bioinformatics toolbox. As an illustrative example, the tutorial examines the relationship between progressive multifocal leukoencephalopathy (PML) and antibodies. Recent cases of PML have been associated to the administration of some monoclonal antibodies such as efalizumab [1]...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ژورنال
عنوان ژورنال: International Journal of Document Analysis and Recognition (IJDAR)
سال: 2007
ISSN: 1433-2833,1433-2825
DOI: 10.1007/s10032-007-0047-z